Dear all
It’s wonderful to write to you again as we experience some respite from the intensity of the second wave. I am very proud of how we have pulled together through these very challenging times.
I sometimes get asked what my vision is for Victoria and I tend to reply that I believe a vision is one developed by the organisation and not driven by just one person. That said, as the CEO it is my role to provide some direction on our vision, our values and our priorities.
Vision
Simon Sinek, a leading leadership commentator says that before we think what an organisation should do it is important to first ask why it exists as this gives more meaning to the work that goes on. Simply put, what we do is provide healthcare. But why do we do this? The people we serve are part of a community for whose health and well-being we are responsible. Some of these communities suffer from previous injustices and need to see transformation in all aspects of life – education, employment, safety, etc. Healthcare is fundamental to enabling people to engage in these activities and that is where we come in and what I believe defines our ‘why’.
I believe the reason we exist is to see transformation of the communities we serve by providing high quality, responsive and compassionate care.
Everything we do is part of this – correct diagnoses and treatments transforms societies, ensuring areas are clean and free of infection, procuring goods, washing patients, paying staff, moving patients, booking patients – these are not just the activities we do, but they are ways in which each of us are transforming the communities we serve.
Values
The values we work from determine how we make decisions and what sort of behaviours we display. The values I view as most important are 1) a deep respect for each other, 2) a deep trust of each other, 3) being accountable for what we need to do and 4) being disciplined in how we do it.
Priorities
It is important that we prioritise what we do – it’s tempting to try to do everything we want but we have limited time and resources. We will soon be meeting with each department to understand what plans they have and how they see themselves in the future. From this we can start to think about priorities.
However, what ever we do and how we do it should all link back to our vision. I’ve stated above what I want to see and I look forward to hearing some more about why you think we exist!
The rest of the year will include ongoing challenges from the COVID pandemic as we prepare for a possible third wave, but it will also be one of excitement as we provide protection to our staff through the vaccination programme, open our state-of-the-art new Emergency Centre and continue to serve our community in the best way we can.
Thank you for your tireless effort you all put into making Victoria Hospital the great place it is, a source of hope and light for thousands of people entrusting their lives into our care.
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