April 2022 | Issue 9

WHAT’S NEW AMONG THE VICTORIA FAMILY

contents

Regulars

A Word from the CEO

 

Staff Matters

Victoria Births and Announcements

 

Q & A

Shining the spotlight on the Forensic Unit

 

Did you Know?

An introduction to VHW Staff Development Charity Fund

 

Interviews

Tarryn Summerton

Sr. Mary Dubru

Farewell to Dr Marie Venn

 

Competition Time

Hand Hygiene Day

 

The gift of giving and receiving

by Rebecca Lazarus

 

Birthdays

January, February and March  Staff Birthdays

Victoria Hospital

Alphen Hill Road, Wynberg,

Cape Town

Western Cape, South Africa

7801

(021) 799 1000

Photo-Jono-S-1 resize

FROM THE CEO DESK

Dear all

On the 16th March the hospital had the second strategic planning event where all services were given an opportunity to outline their short, medium and long term priorities. The purpose of this was to determine as a hospital how we were going to prioritise our time, energy and resources in improving the services we deliver to our community.

It was a very insightful session which reminded me of how dedicated our teams are to improving the care to patients but also the commitment to valuing and caring for our staff. I was inspired with the ideas and passion driving the teams and how they want to look beyond our boundaries to see genuine improvement in the health and wellbeing of our community. It made me very proud to be part of the Victoria family!

We also spent time refining our vision statement. The final version is:
“Together we build a healthier tomorrow”
“Saam bou ons ‘n gesonde toekoms”
“Sisonke sakhe impilo eqaqambileyo yangomso”

The theme of togetherness has been present throughout the last two years and it is through working together, supporting one another and being there for each other that we can, and will, build a healthier tomorrow for ourselves and together with our community.

The Victoria family welcomed some new faces to the executive: Mary-Anne Dubru Shunmugam as Deputy Manager Nursing, Anne-Mariel Kriel as ASD: People Management and Tarryn Summerton as the Quality Assurance Manager. In May we will be welcoming Yvonne Nelukalo as our new Deputy Director: Facility and People Management.

Thank you once again for your dedication to those we serve in the community and to each other. We are all hoping that 2022 will look very different to the pressures we experienced over the past two years but the same with how we drew closer to each other in mutual support.

Yours,
Jonathan Vaughan
CEO

STAFF MATTERS

VICTORIA BIRTHS

Zahnne baby

 

 

Dr Zahnne Fullerton and Ivan are pleased to announce the arrival of baby Elizabeth Joubert. A healthy little girl of 3.310 kg at 15h41

Baby pic 2

 

 

Parents Lurika Pagel and Marlon Fisher welcomed baby Cole Fisher on 16 February 2022

ANNOUNCEMENTS

CONGRATULATIONS TO THE FOLLOWING STAFF WHO COMPLETED THEIR BACHELORS DEGREE IN PUBLIC ADMINISTRATION!

  Michelle-Tania Davids
 Fatima Gallow
Raymond Du Plessis

FAREWELL!

We say farewell to the following colleagues and wish them well on their future journey:

 Penny Milford
 Marie Venn
 Ilhaam Higgins
 Elizabeth Pitout
Nina Ibanez

WELCOME TO OUR NEW STARTERS!

Theresa September 2021- Radiology

Dr Fatima-Zahraa Khan – Psychiatry

Mrs Anne-Marie Kriel – Human Resources

Mrs. Tarryn Summerton – QA manager

Sr Mary Dubru – Nursing Manager

REMEMBERING SR VAN WYK – WRITTEN BY A. AMARDIEN-EKSTEEN

It’s been a full year since the passing of our colleague, friend and mentor, Christina Van Wyk. I had the honour of sharing my morning commute as well as working closely with Staff Nurse Van Wyk in the Colposcopy clinic within the Out-Patients Department.   As many can attest, we are still adjusting to life without her. We speak her name often and share our memories of her. Whether in a WhatsApp status or an anecdote of our time spent time together.

R.I.P Sr Van Wyk

Q&A WITH DR ESME SWANEPOEL

SHINING THE SPOTLIGHT ON THE FORENSIC UNIT

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Forensics photo 1
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Please tell me more about your department

The Clinical Forensic Unit is a dedicated centre delivering clinical forensic medicine services to an area stretching from Milnerton in the north down to Cape Point in the south. In short, we assist with cases where the field of medicine interacts with legal services and our findings can be presented in court as evidence.
We are a dedicated multidisciplinary team driven by passion to assist all patients in a sensitive, caring and fair manner when they are facing situations where violations of some sort have taken place. These patients can be either victims or alleged perpetrators.

What is the Staffing Structure of your unit?

The unit consists of a joint staffing of Rape Crisis Counsellors (NGO)and a group of Enrolled Nursing Assistants rotating between day and night shift, Sr Nonthuthu Ntwana, a trained Forensic Nurse Examiner Clinical Nurse Practitioner and Dr Esmé Swanepoel, a medical officer heading the unit.
There should always be a Rape Crisis counsellor as well as an ENA at the unit with Dr Swanepoel and Sr Ntwana present at the unit during office hours. We complement staffing of clinicians by utilizing experienced Clinical Forensic Trained doctors and Nurses. They are on call from home after hours and will be called for cases presenting after hours.

What services do you offer at Victoria Hospital?

I regard myself as a cross over between clinician, detective, advocate and counsellor. We provide containment counselling, medical and forensic examination and medical treatment for rape victims whilst ensuring that all stakeholders (SAPS, DSD, safehouses) are informed to provide a comprehensive service at the unit.
Further we see children for Form 7 evaluations and completion. These are usually for the social workers who need to present the forms to the Children’s Court in cases where safety placements need to be done. These occasionally entail age estimations where no birth certificate exists for children or adults.
Physical assaults cases (children and adults) where J88 forms must be completed and victims of Human Trafficking are also examined at the unit. The courts refer patients to the medical practitioner for a preliminary mental assessment if they have any doubt about the alleged perpetrator’s mental health as these affect their ability to testify in court. If any doubt, these patients are then referred to Valkenberg Hospital for forensic psychiatric evaluation.

What are your operating hours?

We run a 24-hour service as it is regarded as an emergency service.

Where can we find the Forensic Unit?

We are in the old Nursing Home adjacent to the top parking area for staff. It is a separate building to be found to the right on entering the main gate.

Please describe what a typical day is like in the Forensic unit at VHW

We have quiet days where we have the opportunity to complete our administrative duties seeing 4 patients with varying needs alternated with very busy days where we see 10 victims of rape and a few children brought in for Form 7 examinations and completions, compounded by perpetrators referred for mental examinations. We never know what our day will look like. Occasionally we testify in court on our findings.
Rape cases take an average of 90 minutes to examine and manage, not including the counselling time and the rapid testing times. As the quality of examination has a direct influence on the quality of evidence in court and the outcome of the case, there should never be a compromise made here. We give feedback to the specialized unit of SAPS, the “Family Violence, Child Protection & Sexual Offences Unit” on each case, and of course liaise with the social workers where safety concerns are identified.

What are the challenges that you face?

As a relatively small unit we have limited staffing. Of course, if one staff member falls ill, it has a great impact on the unit’s ability to handle a sudden influx of patients.
Every patient entering the unit presents with major social issues. Currently we do not have a social worker on site to assist and we as clinicians must take over that role. We are looking forward to welcoming staff from the National Prosecuting Authority SOCA unit to our site who will assist in this matter when we become a Thuthuzela Care Centre.

What are your short-term goals for your Unit?

We are determined to increase our footprint in the area by creating awareness and provide training and networking with other stakeholders.
We will be changing to a formal Thuthuzela Care Centre from the 1st of April. This means that the NPA are involved in patient (victim) care from the start ensuring a better outcome in the courts, hopefully more successful convictions. It is also their duty to ensure good collaboration between different stakeholders and they will monitor each case with a case manager.

What are your long-term goals for your unit?

We are steadily working towards impacting the community to curb GBV before it starts, interrupting the cycle of victims becoming perpetrators. We want to change the heart of the community, the family. I believe that with healthy families, we will see much less of the ill of society. If mothers and fathers treat each other well, children will feel safe and follow the example.

Please add anything interesting that you think is relevant to your department

We embrace our multi-cultural diversity of staff at the unit. We greet each other in a language different from our own during our weekly Friday meetings and have great fun with this. Come prepared with a smile and a greeting from another culture!

Victoria Hospital Staff Development Charity Fund

An Introduction

DID YOU KNOW?

The hospital has a fund that can be used to better the working environment for staff at Victoria Hospital. The main objectives as stated in the fund’s constitution are:

• Support and encourage staff advancement
• Provide financial support for all staff members to acquire new skills and update knowledge that will be used to enhance service provision at Victoria Hospital
• Enhance the physical working environment
• Consider the purchase of equipment to extend clinical services in the hospital where other sources of funding have been exhausted
• Make Victoria a thriving and positive environment that is able to attract and keep dedicated motivated staff

The major source of income for the fund is from visiting oversees students. All permanent staff can submit requests to the fund committee and the committee meets on a regular basis to discuss these requests. The fund is managed by a management committee and the current chairperson is Mark Paterson and deputy chairperson is Dr. Graeme Dunbar. The rest of the committee is made up of the following persons:
• CEO
• Clinical manager / various heads of departments
• Representatives from Allied Health Services
• HR
• Support services
• Finance department

The types of requests that are supported by the fund are varied and include:
• Requests for team building events for departments up to the value of R150.00 per staff member
• Covering half the cost to attend a conference or training course if other sources of funding like the Hospital’s Skills Development Fund are not available
• Procurement of equipment to improve the working environment in the hospital

So, if you have a request for funding, talk to your immediate supervisor, and submit your request to the committee for consideration. If you have any other questions, feel free to talk to Mark or Graeme.

AN INTERVIEW WITH TARRYN SUMMERTON

Refqah Isaacs Interviews VHW's New QA Manager

Tarryn pic 1
Tarryan pic 2
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Can you tell us who you are and a little bit more about yourself?

I was born and raised in Gqeberha (formerly Port Elizabeth). I studied in Cape Town and then decided I wanted to move back to Cape Town after completing my community service year. I am married to a very patient man, Athienne, and we have a four-year-old son, Seth, who is very chatty. We also have two very energetic and loving dogs.

What do you enjoy doing in your spare time, hobbies/sports?

I enjoy painting (oil mostly) and sketching (pastel, pencil). I love being outdoors with my family, so walking our dogs in the forest is regular activity for us. We also enjoy hiking and going to the beach. As a family, we love exploring the towns of the Western Cape, so we try to go away for weekends to visit these towns when possible.

What has been your career journey thus far?

I graduated in 2008 as a physiotherapist. I worked for two years at Livingstone Hospital in Gqerberha. I then moved back to Cape Town in 2011 and worked for Shonaquip CC as a seating therapist and disability equipment trainer. Thereafter, I worked at Western Cape Rehabilitation Centre (WCRC) for ten years, I was a physiotherapist for seven and half years and then went on to be the bed manager for the last two and a half years. And now I am at Victoria as QA Manager. I have also been a clinical educator and ad-hoc lecturer for UCT.

What is your vision as a QA manager at VHW?
To have a high-quality service for our patients, that is consultative and inclusive of both the staff and the patient.

How was your first 3 weeks at VHW been? And are you settling in nicely?
I have had a good first three weeks while I have been trying to find my feet in a brand-new role and facility. Everyone has been friendly and welcoming. I definitely feel the Vic family atmosphere!

Please share a fun fact about Tarryn Summerton
I am currently sporting a full set of braces under my mask.

AN INTERVIEW WITH SR MARY DUBRU

Refqah Isaacs Takes A Moment To Interview VHW'S New Nursing Manager

Can you tell us who you are and a little bit more about yourself?

My name is Mary Ann Dubru-Shunmugam. I am of Indian descent born and bred in the sugar cane fields of KZN. I am cool and confident; dynamic and opiniated; diplomatic and understanding – all wrapped into one…I often introduce myself as being Sugar and Spice!

What do you enjoy doing in your spare time, hobbies/sports?

I enjoy travelling, comedy shows, live theatre, reading, deep conversations and old souls. I love coffeeshops and bookstores. I often have to restrain myself from buying yet another book as I have so many!

When and where did you start your nursing career?

I started my nursing career as a neophyte student Nurse in 1999 at the Nico Malan Nursing College. but in retrospect the last 23 years in Nursing has truly defined me as a person.

What has been your career journey thus far?

I spent a few years as a student nurse – I travelled around the Metropole during my training as a student nurse. I was then employed as a Registered Nurse in 2003 by Groote Schuur Hospital. My intention was to stay a year, get experience at a large tertiary academic hospital and move back home to my family. Fast forward to 2022, Cape Town is now my home. I started off working as a junior Registered Nurse in trauma and Emergency Units. Never one to shy away from a challenge, I put my hand up when the hospital was looking for a transplant Coordinator. In retrospect, this was probably the most difficult job I have ever had to do.
I spent a few years as the Night Matron, dealing with all operational Issues on Night Duty. I decided to apply for the post of Deputy Nurse Manager: Critical Care Units (ICU, Theatre, Trauma & Emergency, CSSD) of which I was successful. I spent the last few years in this capacity until I moved to VHW.

Can you share some of the reasons why you transferred from GSH to VHW?

I was looking for diversity having been at a tertiary hospital. I was curious to see what the other side of the healthcare system looked like.

What is your vision as the nursing manager at VHW?

The one thing that really keeps me grounded and thinking is to make Victoria Hospital a place in which the community would want to be treated, where there are high standards and high-quality care. I am part of this community who will also benefit from making this service bigger and better. At the end of the day, it’s all about how you made me feel when I was at my most vulnerable.

Please name two people who had the greatest impact on your nursing career

My husband and family-they are my biggest cheerleaders.

Please share a fun fact about yourself

I used to have long hair which used to fall below my knees. My mom cried when I had it chopped off.

FAREWELL INTERVIEW WITH DR MARIE VENN (PSYCHIATRY HOD)

By Crystal Johannisen

What have you learnt while working at Victoria Hospital?

I arrived for medical internship at Victoria Hospital in 2009. Thereafter I was fortunate to do six months of my community service year in Victoria Hospital ‘casualty’ followed by six months at Retreat Community Health Centre. I then I worked as a locum in Victoria Hospital EC for 2012/2013 and started in a psychiatry medical officer post towards the end of 2013.
I’ve come to accept that difficulties are a certainty for all. We have a privileged glimpse into our patients physical and mental challenges – snapshots of their life journeys. Despite difficulty, the human spirit is resilient and inspiring. I have marveled at the capacity of the individual to get up and face the day despite the odds. This inspires me to do more and be better. It sounds like a cliché but I am inspired!

Could you share a personal highlight you’ve experienced at Victoria Hospital?

Too many to choose from…each day has been a colourful variety show of highlights and lowlights! We always say to our wonderful consultant, Dr Ashman, prior to our twice-weekly consultant round: “Boy, do we have variety for you today!”
On low-energy days I listen to music I love en route to work. Around the time of Johnny Clegg’s death, I was listening to ‘The Crossing’ loudly every morning (his lyrics and music sung by a collection of South African musicians in his honour). I was still humming the tune during my morning in the old overnight ward (I had a strange fondness for that ward) and unprompted, and to great mutual joy, one of our wonderful nurses holding on to the phone at the counter picked up on my tune and started singing the words to it: “O siyeza, o siyeza, sizofika webaba noma” – “Oh I’m coming, I’ll be coming, you know the tide is turning”. A highlight moment for me.

What will you miss?

• The blank canvas of an entirely unpredictable, fast-paced and challenging but rewarding day of service
• The frequent privilege of the raw human story and the humbling perspective it brings
• Sharing the space and sharing the load with magnificent colleagues: Knowing looks, an extra set of hands, “do you agree?”, “what do you think about this?”, being worn out together, MUTUAL KNOWING, and of course, the dark humour!
• Striving to exceed expectations of patients and their families (trumping the service of our private colleagues!)

Any last words for the staff?

“It is a constant challenge to meet expectations of colleagues and management as well as all our patients and their families each and every day. At times of overwhelming demand, a natural strategy evolved for me: I practiced pausing for just a second, sometimes closing my eyes briefly to return to a place of presence, smiled (even with my mask on!), greeted sincerely, and offered an apology sounding something like: “Im really sorry but I cannot solve this for you now”, and learnt to move on.

Finally, a simple thank-you to each and every individual contributing to the vibe of Victoria Hospital. That vibe is welcoming, sincere, collaborative, hard-working, ethical, ‘extra-mile’, community oriented. We make ourselves available to each other, and through our service, to our community. Our journeys are all different but when we arrive at work we come together on the same page – it has been a privilege to be part of a team with such spirit for serving together. Thank you for sharing the space with me.”

COMPETITION TIME!

WORLD HAND HYGIENE DAY

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WORLD

This year, we will be having a competition between all Departments for World Hand Hygiene Day, on the 5th of May 2022.

 

Campaign Theme

A health care “quality and Safety climate or culture” that values hand hygiene and infection prevention and control.

Slogan

 Unite for Safety: Clean your hands.

Campaign Objectives

To recognize that people of all levels should work together to influence the culture/climate through clean hands knowledge and behaviour, to meet the common goal of safety and quality in Victoria Hospital Wynberg.

Colour Scheme

 Orange

(Hand Hygiene T-shirts and Golf-shirts can be bought from Sr le Grange, or own orange clothing.)


There will be prizes for the best groups (Departments)
Decide whether posters, involvement of patients, visitors or colleagues with songs, or any type of visual aids will be used in your Department.


A roaming team of people will visit all areas/Departments to decide who the winners will be.
Contact Sr le Grange for more details.


Remember – you have to take part if you want to win the prize!

THE GIFT OF GIVING AND RECEIVING

Shifting Perceptions for Mutually Beneficial Relationships
By Rebecca Lazarus

“Only by giving are you able to receive more than you already have”
– Jim Rohn
In a previous article I spoke about the ‘cost of caring’; where caring for others can lead to compassion fatigue and burnout. In this article I would like to focus on the gift of giving, and the gift of receiving. In my 10 years of working as a social worker in a health setting, I am often faced with cases where an ill or frail client says that they do not want to ‘bother’ or be a ‘burden’ to their family as their care needs become greater. Even though in most cases they may have looked after their children for at least 18 years, they do not feel they can ask for help when they need it most. This motivated my search for the opportunities inherent in helping another and receiving help, in the hope that I can promote mutually beneficial relationships through perceiving ‘giving’ as important as ‘receiving’ for human development. For the purpose of this article, I refer to ‘giving’ as giving help (e.g., time, acts of services, resources) to another.

Gift of Giving pic

So, let’s start with giving. How good are you at giving? What drives you to give? Some people give because they want something in return, to manipulate or control a situation or person, to validate themselves, or to promote their self-image as a caring person. Other people give because they feel it is the right thing to do (often informed by spiritual or humanistic values), or because they get pleasure in knowing that the receiver of the gift is in a better state having received the gift. Besides the obvious rewards of giving (easing distress, making someone else happy, feeling useful and purposeful), giving also improves our own health, promotes social connection, and has a ripple effect as others become inspired to give as well. Giving is also a means to develop oneself as a human being. This is referred to as self-transcendence – to rise above and connect to something greater than oneself, whether it be to another human, an animal, the environment, or a greater power. It is about considering greater objectives than one’s own.

In essence, giving and receiving are interlinked. If we do not receive, the act and benefit of giving is impacted. Many people are better givers than receivers. It may be useful to examine why this is the case. How do you feel and react when you receive a gift from someone, whether it be a compliment, an item, their time, or an act of service? Are you able to accept graciously and confidently, or do you feel awkward and uncomfortable? If your answer is the latter, it may be worth taking a dive inward. Some reasons people struggle to receive are because of a belief that they are not worthy, that receiving is selfish, or because of feelings of shame, or not wanting to be indebted to someone, or out of a sense of pride, or because of fear of loss of independence and autonomy. There is a degree of vulnerability in receiving, but while this may be uncomfortable, vulnerability provides an opportunity to have a deeper connection with the giver. Furthermore, when we open our hearts to receiving, we are likely to receive unexpected gifts every day. An important insight is to recognize that to receive is a gift to the giver.

In conclusion, ideally the act of giving and receiving should flow naturally for mutual benefit. If it isn’t, it is worth exploring why. Next time you see someone in need of help, remember that giving is an opportunity for personal development, and has a positive ripple effect. Next time you feel bad asking for or accepting help, remember that you are not a burden, but rather a gift to others, and to our society.

STAFF BIRTHDAYS

JANUARY 2022

FEBRUARY 2022

MARCH 2022

1-Jan NTLAKAZA NH
2-Jan ABDURAHMAN N
2-Jan BRAND MEC
2-Jan MNCEDANI M
3-Jan MATIWANE L
6-Jan NDLOVU B
6-Jan MAGIDA SC
7-Jan RADEBE B
7-Jan NXELE JP
12-Jan BILBY WP
15-Jan HENDRICKS F
15-Jan JACOBS N
16-Jan ARUMUGAM E
17-Jan TAMAHANA MH
17-Jan NKOSI AZ
17-Jan JOE E
17-Jan JASOPU M
18-Jan MUDAU NE
18-Jan WILLIAMS-ASHMAN PF
19-Jan BULLOCK H
19-Jan DE HAAN SHS
19-Jan NELSON E
19-Jan GALLOW F
19-Jan PAKKIES KB
19-Jan VAN ASWEGEN N
19-Jan JACKSON K
20-Jan ZIHLWELE ZJ
20-Jan DE JONGH E
21-Jan DAVIDS MT
21-Jan DUBELA MN
21-Jan NGCOBO SP
23-Jan PATERSON MD
24-Jan SAKIELDIEN W
24-Jan MAPONYA NM
24-Jan TABISHER TB
26-Jan PATTERSON A
26-Jan BERGH A
27-Jan SUEN JYP
28-Jan GOVENDER D
28-Jan FANI T
29-Jan WARREN-HANSEN EK
31-Jan MOHAMMED HI

2-Feb ONTONG SN
3-Feb NTSABO N
4-Feb SPEELMAN KS
5-Feb MKHIZE BG
6-Feb ABRAHAMS FA
6-Feb MANANA YN
8-Feb STANLEY L
9-Feb EDWARDS BL
9-Feb MULLER M
10-Feb LONDT VA
11-Feb LOOTS C
14-Feb PHILLIPS JJ
15-Feb TITUS G
15-Feb DAVIS MJ
16-Feb GOLIATH AE
16-Feb KEIGHTLEY SM
17-Feb BELL C
17-Feb MAHOTE N
17-Feb MKENTANE N
18-Feb CHAYA S
20-Feb BLASZCZYK M
21-Feb COHEN MA
22-Feb BROOKES PW
22-Feb NGQELENI SF
22-Feb NODADA NG
24-Feb PETERSEN RE
24-Feb MULLINS DM
24-Feb BARDIEN M
25-Feb LAKAY Y
26-Feb STOFFELS D
26-Feb MADOLO ZT
27-Feb VAUGHAN JB
27-Feb SNYMAN A
28-Feb FANI T
29-Feb KWAZA N

2-Mar LUPULWANA-DLONGWANA N
3-Mar SIYOLO L
3-Mar DUMA S
4-Mar KAVALIERATOS T
4-Mar THIRY C
5-Mar EBRAHIM N
5-Mar SHUTTLEWORTH EC
6-Mar MICHAELS AJ
6-Mar SUMMERTON T
8-Mar MAKA TE
8-Mar MAGUBANE PP
9-Mar GALLANT AL
10-Mar WEIR CA
10-Mar TURNER G
11-Mar DUNBAR GL
12-Mar LINGANI AN
12-Mar KOLI PN
14-Mar ROSSLEE MM
14-Mar GAMA N
14-Mar VAN WYK L
14-Mar ALEXANDER JCA
14-Mar JANSEN EM
16-Mar VAN ECK DB
17-Mar ZIETSMAN M
17-Mar SEPTEMBER TJ
18-Mar MTHIMKHULU N
18-Mar MTHIMKHULU Z
18-Mar SILLINGA GN
18-Mar JONES CM
18-Mar DU PLESSIS RO
19-Mar ALLIE N
20-Mar HAWKSWORTH PL
21-Mar SEWELLS HC
23-Mar JOHN PA
23-Mar JOHN DS
23-Mar Dubru M
23-Mar RUBUSHE FY
24-Mar ERASMUS LM
24-Mar EBRAHIM F
24-Mar GADI-DLAKANI NG
24-Mar DAVIDS F
25-Mar DE KOCK WET
26-Mar HUME RR
26-Mar DU TOIT L
26-Mar FULLER NG
26-Mar PETERSON MB
27-Mar MARINUS DM
27-Mar BARTHUS JD
28-Mar HENDRICKS L
28-Mar BALISO P
29-Mar BARDIEN T
30-Mar CLOETE PG
31-Mar MOHAMED RP
31-Mar ABRAHAMS S

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