Physiotherapy Department / Occupational Therapy Department

The teams with the healing touch



The Physiotherapy department is full of sunlight and the enthusiastic voices of a team that insists that being assertive and upbeat is part of the job. This department runs an inpatient and outpatient physiotherapy service.

Physiotherapy improves your physical condition by restoring normal body functions and prevents disability that may arise from disease, trauma or injury. Physiotherapy encompasses posture, balance and movement, knowledge of diseases, injury and the healing process.

The role of a physiotherapist:

To promote a healthy lifestyle, prevent illness and injury and to rehabilitate and restore function following injury, surgery or disability.


Empowering people to live life well – that’s what our Occupational Therapy (OT) department is all about. From re-teaching a hand surgery patient how to use a spoon to helping developmentally delayed children how to sit, our OT plays a key role in the (better) functioning of the patients in Victoria Hospital. The department offers outpatients care every morning, helping children with developmental delay, Down Syndrome, Cerebral Palsy, Autism as well as deafness and blindness. Adults with strokes and other injuries are also seen each morning. In the afternoon our OT will serve the wards and teach new skills to patients who have had amputations, hand operations and strokes. This department is responsible for assigning wheelchairs to those who need it.

image desc

Refqah Isaacs – Physiotherapist
Head of Department, Physiotherapy

Refqah Isaacs obtained her BSc. Physiotherapy degree from the University of the Western Cape in 2006. She has been working at VHW since January 2007, taking over as HOD in 2016.

She is passionate about improving patient care and strives to ensure an effective and efficient physiotherapy service to the patients at VHW through maximising the available resources.

She is enthusiastic about the training and development of the physiotherapy staff and university students.  Refqah has a keen interest in cardiac rehabilitation and Lung Function Tests.

She values patient relationships and family and is a mother of four young children.


Crystal Johannisen – Occupational Therapist
Head of Department, Occupational Therapy 

Crystal obtained her degree at the University of Cape Town in 2016 and completed her community service in the Eastern Cape where she gained the most invaluable experience. She truly enjoy all spheres of OT as it allows her to meet many wonderful people, each on their unique life journey. She believes Occupational Therapy enables others, regardless of age or diagnosis, to achieve their potential.

Physiotherapy Department

There throughout the healing process


Asthma Clinic

Asthma is measured by a lung function test and treated with exercises and percussion.

Post-operative Care

Physios teach healing exercises and offer massage to full joint replacement patients.

Ward visits

Physios help patients affected by strokes and all orthopaedic operations.

"At Victoria everyone is part of a team. We treat each other with respect and work together to deliver the best possible patient care"

- Refqah Isaacs -